Education consultancy CRM in Nepal AI CRM, CMS and AMS built for education consultancies

Socify AI replies to every student in seconds, books counselling and tracks each application through to the visa.

  • 14-day free trial
  • Free setup by our team
  • Priced in NPR
A
AaratiFrom your Facebook ad

Yesterday

Hi, abroad study ko barema info paauna milcha?

Socify AI

Namaste! Hajur, pakka milcha. Tapai kun country ma padhna chahanu huncha?

Australia ma study garna man cha. IELTS ma 6.5 aako cha.

Socify AI

IELTS 6.5 ta ramro score ho! Tapai kun course padhna chahanu huncha?

ITBusinessNursingHospitality

IT nai. Bachelor of IT garna man cha. February intake ma apply garna milcha?

Socify AI

Hajur, IT course February ra July duitai intake ma huncha. Tapaiko last education ke ho, ani yearly budget kati cha?

+2 Science sakeko chu. Budget 20 lakh jati cha.

Socify AI

Tapaiko profile Australia IT ko lagi ramro match huncha. Prakash sir sanga free counselling session book garidiu?

Huncha. Bholi milcha? Ma afternoon tira free hunchu.

Socify AI

Bholi Prakash sir yo time ma free hunuhuncha. Tapailai kun time milcha?

11 AM2 PM4 PM
Socify AI

Done! Bholi 2 PM ma Prakash sir sanga tapaiko session book bhayo. Passport ra +2 ko transcript lyaunu hola.

Thank you! Bholi bhetaula.

Socify AI

Dhanyabad Aarati! Session bhanda 2 ghanta agadi yahi chat ma reminder pathaunchu.

  1. A student replies on your Facebook page and the AI picks up the thread instantly.
  2. A lead record is created the moment she shares her details.
  3. Quick reply buttons make it easy for the student to answer.
  4. Course, education and budget are saved to her record without any typing by staff.
  5. The AI offers a free session with the counsellor who handles Australia.
  6. From a Facebook message to a booked counselling session in under a minute.
  7. A student comes back a week later and the AI already knows her enquiry.
  8. The AI answers with the real batch times from your schedule.
  9. The AI offers a free demo class so the student can try before joining.
  10. The seat is reserved on the schedule and her record moves forward.
  11. A day before the class, the reminder goes out on its own.
  12. A reply to your Instagram story turns into a real enquiry straight away.
  13. Intake and budget go straight into his record.
  14. The AI does not guess about admission rules or fees. It books the expert instead.
  15. The AI shows only the counsellor slots that are still free.
  16. The session lands on the counsellor's calendar and in the student's record.
  17. Rabin moves to Counselling booked on the pipeline.

Industry research

What the numbers say

Sound familiar?

The problems you face every day

Businesses like yours lose customers in the gaps between messages, calls and busy staff. These are the gaps Socify App closes.

  • Leads go cold overnight

    A student enquires at 9 PM, hears back the next afternoon, and has already visited another consultancy.

  • Follow ups slip

    Warm leads drop out quietly, and nobody notices until the intake has passed.

  • Deadlines in spreadsheets

    One missed passport expiry or scholarship deadline can cost a student the admission.

  • No view of what works

    You cannot see which counsellor, branch or channel actually converts.

  • Students repeat themselves

    An Instagram message, a call and a walk in become three conversations with no shared context.

  • Fees chased by hand

    Deposits and instalments depend on someone remembering to call.

AI calling

Every parent and student call answered

The AI answers questions about intakes, books counselling sessions and sends the details on WhatsApp. It follows up quiet students by phone.

  • Intake and course questions answered on the call
  • Counselling sessions booked with the right counsellor
  • Follow-up calls to students who went quiet
  • Visa problems handed to a senior counsellor
See it on your own business
Parent Answered by Socify AI98XXXXXXXX00:00

Socify AINamaste, Sunrise Education. Ma hajurlai kasari help garna sakchu?

Mr. SharmaMero chori lai Australia padhna pathauna man cha. Next intake kahile ho, fee kati lagcha?

Socify AIMain intake February ra July ma huncha. Fee chai course anusar farak parcha, exact fee counsellor le bataunuhuncha.

Mr. SharmaUslai nursing padhna man cha. +2 Science sakyo, IELTS chai dina baki cha.

Socify AIRamro. Counsellor sanga free session book garidiu? Bholi 11 baje Prakash sir free hunuhuncha.

Mr. SharmaHuncha, bholi 11 baje chori lai liyera aaunchu.

Socify AIBooked! Bholi 11 baje Prakash sir sanga session cha. Passport, transcript ra +2 ko certificate lyaunu hola.

Mr. SharmaThik cha. Office kaha parcha?

Socify AIOffice Putalisadak ma parcha. Session details ra location WhatsApp ma pathaudai chu.

Mr. SharmaDhanyabad, bholi bhetaula.

Socify AIDhanyabad Sharma ji. Shubha ratri!

Call ended · 01:20 · summary saved

M
Mr. Sharmavia WhatsApp · Socify AI replying
WhatsApp

Last month

Socify AI

Thank you for contacting Sunrise Education! Our office is open 10 AM to 6 PM.

Sent after the call

Your session is tomorrow at 11 AM with Prakash at Putalisadak. Please bring the passport, transcripts and +2 certificate.

Thank you! Chori ko IELTS pachi diye pani huncha?

Socify AI

Hajur, huncha. Prakash sir le IELTS ko plan pani session mai bataunuhuncha. Bholi bhetaula!

Socify Appapp.socifyapp.com Live
Counselling, tomorrow
PrakashNishaRohan11 AMSharma familyBookedBooked1 PM3 PMBooked
MMr. Sharma (parent)Calling now
Country
Australia
Asked about
Intakes and fees
Student
Daughter, +2 Science
Course
Nursing, IELTS pending
Session
Tomorrow 11 AM, Prakash
Call summary01:20
  • Parent asked about Australia intakes and fees
  • Daughter wants to study nursing, IELTS pending
  • Session booked for tomorrow 11 AM with Prakash
  • Details and location sent on WhatsApp
Recording and transcript

Saved to the customer record

  1. A parent calls in the evening. Socify AI answers on the first ring.
  2. Live captions show every word of the call.
  3. The AI gives general answers and leaves exact fees to the counsellor.
  4. While talking, the AI checks which counsellors are free.
  5. The counselling session is booked during the call, not after it.
  6. Right after the call, the session details go out on WhatsApp on their own.
  7. A student has gone quiet for two days, so the AI calls to follow up.
  8. The AI checks the calendar while it talks and offers only free slots.
  9. A cold lead becomes a booked session without a staff member picking up the phone.
  10. A walk-in's call is missed while the lines are busy. The AI calls back within a minute.
  11. The missed caller gets a record of his own while they talk.
  12. The missed caller is booked in too, so no enquiry is lost.
  13. A student calls about a visa problem, which needs a senior counsellor.
  14. Visa advice is for the expert, so the AI collects the facts and hands over.
  15. The senior counsellor picks up with the full summary, so the student never repeats himself.
  16. Every call is recorded, transcribed and saved to the student's record.

Applications

Every application, stage by stage

From documents to visa granted, each application moves through clear stages, with deadline reminders sent automatically.

  • Clear stages from documents to visa granted
  • Document checklists that tick off as files arrive
  • Deadline reminders sent to students on WhatsApp
See it on your own business
A
AaratiAustralia, July intake
WhatsApp

3 weeks ago

Automatic update

All documents received. Your application has been submitted to the university.

Today

Automatic update

Congratulations Aarati! Tapaiko offer letter aayeko cha. Counsellor le deposit ko details pathaunuhuncha.

Wow, thank you! Deposit kahile samma tirnu parcha?

Socify AI

Deposit ko deadline 15 June ho. Amount ra bank details offer letter sangai email ma pathaieko cha.

Automatic · 3 days before deadline

Reminder: deposit ko deadline 3 din pachi cha. Deposit garepachi receipt yahi pathaunu hola.

Deposit garisake, receipt pathaye.

Socify AI

Receipt aaipugyo, dhanyabad! Aba visa ko lagi bank statement ra health cover chahincha.

Bank statement bholi pathaunchu. Health cover ma help garidinu huncha?

Socify AI

Hajur, counsellor le health cover ka options email garnuhuncha. Bank statement aaye pachi visa lodge garchau.

Next day

Bank_Statement_Aarati.pdf

Automatic update

Your visa application has been lodged. We will update you as soon as there is news.

Visa decision

Automatic update

Badhai cha Aarati! Tapaiko visa grant bhayo. Counsellor le next steps bataunuhuncha.

Dherai dherai dhanyabad! Aba next step ke ho?

Socify AI

Aba pre-departure session huncha. Prakash sir le flight, accommodation ra arrival ko barema bataunuhuncha. Kahile milcha?

Saturday 11 AMSaturday 2 PM
Socify AI

Booked! Saturday 11 AM ma Prakash sir sanga pre-departure session cha. Visa grant letter lyaunu hola.

Socify Appapp.socifyapp.com Live
Order APP-1024
  1. Documents
  2. Applied
  3. Offer letter
  4. Deposit
  5. Visa lodged
  6. Visa granted
DDocument checklistAPP-1024
Passport
Received
IELTS result
Received
Transcripts
Received
SOP
Received
Deposit receipt
Received
Bank statement
PendingReceived
Pre-departure
Saturday 11 AM, Prakash
  1. When the offer letter arrives, the tracker moves and the student is told right away.
  2. Deadline reminders go out on WhatsApp so no student misses a date.
  3. Every new document is ticked off on the checklist as it arrives.
  4. The counsellor lodges the visa and the same tracker keeps moving.
  5. The student hears the good news the moment the status changes.
  6. From offer letter to visa and a booked pre-departure session, all in one chat.
  7. Two days before the deadline, the AI reminds the student about the missing SOP.
  8. The checklist shows that the reminder has gone out.
  9. The AI answers the question first, so the student can finish the SOP tonight.
  10. The AI confirms the file and tells the student what happens next.
  11. The checklist ticks off the SOP the moment it arrives.
  12. With every document in, the application moves to counsellor review.

Copilot

A Copilot for your office

A refund question becomes a ticket routed to accounts. Your staff resolve it with one tap and the student is told automatically.

  • Requests become tickets routed to the right team
  • One-tap actions for your staff
  • Students updated automatically when it is done
See it on your own business
K
Kiranvia WhatsApp · Socify AI replying
WhatsApp

Last week

Automatic update

Your application has been withdrawn as you requested.

Maile fee refund ko request gareko thiye. Paisa kahile samma aaucha?

Socify AI

Namaste Kiran ji! Record anusar tapaiko application last week withdraw bhayeko cha. Kun fee ko refund chahiyeko ho?

Application fee NPR 15,000 tireko thiye. Receipt pani cha.

Socify AI

Receipt yahi chat ma pathaidinus na, ma accounts team lai sangai forward garidinchu.

Receipt_Kiran.jpg

Socify AI

Dhanyabad! Tapaiko refund request accounts team lai pathaye. Update aaune bittikai yahi khabar garchu.

Automatic update

Good news, Kiran! Your refund has been approved by our accounts team.

Dhanyabad! Paisa kun account ma aaucha?

Socify AI

Paisa tapaile fee tireko account mai 5 working days bhitra aaucha. Aru kei help chahiyo bhane bhannu hola.

Thik cha, thank you!

Socify Appapp.socifyapp.com Live
124Leads from Facebook
68Leads from Instagram
91Leads from WhatsApp
37Walk-in leads
KKiranStudent
Name
Kiran
Channel
WhatsApp
Request
Fee refund
Amount
NPR 15,000
Receipt
Received
Ticket
TKT-208, resolved
Fee refund request, Kiran#TKT-208
  1. Created by Socify AI
  2. Routed to Accounts
  3. Assigned to Manisha

Refund approved

32%Prakash conversion
28%Nisha conversion
24%Rohan conversion
6Deposit deadlines this week
4Visa lodgements due
11Documents pending
  1. A student asks about a fee refund on WhatsApp.
  2. The AI collects the details accounts will need before raising anything.
  3. The AI does not guess about money. It creates a ticket for the right team.
  4. The ticket is routed to accounts, and the staff member resolves it with one click.
  5. The student is updated automatically as soon as the ticket is resolved.
  6. Managers see leads by source, counsellor conversion and upcoming deadlines.

Before and after

How Socify App solves each one

The same day at your business, with and without an AI that replies, books and follows up.

Leads go cold because nobody replies fast

Socify App AI replies to every enquiry within seconds, on every channel, including Facebook, Instagram, WhatsApp, TikTok, website chat and even missed calls. The AI qualifies the student by asking about their target country, preferred course, intake, budget and test scores, then assigns the lead to the right counsellor with a full profile already built.

Counsellors forget follow-ups

Socify App schedules automatic follow-up messages and AI-powered follow-up calls. If a counsellor has not contacted a lead within the set window, the system escalates. Every follow-up is logged, so nothing falls through the cracks.

Documents and deadlines tracked in spreadsheets

The Application Management System (AMS) stores every document checklist by country and university. It tracks visa stages, offer letters, deposits and deadlines in a visual pipeline, sending alerts before anything expires.

The owner cannot see which counsellor or source performs

Built-in analytics show lead-to-enrollment conversion by counsellor, by branch, by channel and by intake. The owner sees real numbers rather than guesses and can reward top performers or coach those who need help.

Students repeat themselves across channels

Socify CRM creates one student record that merges every conversation from every channel. When a student who messaged on Instagram walks in, the counsellor already sees the full history, test scores and documents on their screen.

Everything included

Features built for education consultancy

Every plan includes these, set up for you by our team at no cost.

Instant AI replies on every channel

Every enquiry from Facebook, Instagram, WhatsApp, TikTok, the website and missed calls gets a reply in seconds, 24/7, in Nepali or English.

AI lead qualification

The AI asks the right questions about country, course, intake, budget and IELTS/PTE score, and builds a complete student profile before a counsellor even opens the app.

Automatic counsellor assignment

Leads are routed to the right counsellor based on country specialisation, workload and branch. No manual sorting needed.

Follow-up automation

Scheduled WhatsApp messages and AI follow-up calls keep leads warm. Escalation rules ensure no lead is forgotten.

Unified student record

One profile per student that merges conversations from every channel, stores documents, tracks payments and shows the full application timeline.

Counsellor performance tracking

See response times, conversion rates and active pipeline per counsellor. Compare performance across counsellors and branches.

Document collection and tracking

Students upload documents through the chat. The system tracks what has been received, what is missing and what is about to expire.

Payment and fee management

Track consultancy fees, university deposits and payment instalments. See outstanding balances at a glance.

Visa stage pipeline

A visual pipeline that shows every student's application from enquiry to visa approval. Drag students between stages and get alerts on deadlines.

University and course database

Store university partnerships, course details, intake dates and entry requirements. Match students to the right programmes automatically. (CONFIRM)

Country-specific deadline tracking

Set up deadline templates per country for scholarship dates, intake windows and document submission cutoffs, and never miss one. (CONFIRM)

Branch management

Manage multiple branches from one dashboard. See per-branch leads, conversions and counsellor activity. (CONFIRM)

Class and test-prep batch scheduling

Schedule IELTS, PTE and other test-prep batches. Assign students to classes and track attendance and progress. (CONFIRM)

Multi-channel lead capture

One inbox for Facebook Messenger, Instagram DM, WhatsApp, TikTok comments, website forms, walk-in registrations and phone calls.

Three connected modules that run your entire consultancy

Socify App is not just a CRM. It is three purpose-built modules that share one student record and work together so your team never re-enters data, never loses a document and never misses a deadline.

Module 1

Socify CRM

Every student lead from Facebook, Instagram, WhatsApp, TikTok, your website, walk-ins and phone calls lands in one place. The AI replies instantly and qualifies each student by asking about their target country, preferred course, intake window, budget and IELTS/PTE scores.

  • Multi-channel lead capture from Facebook, Instagram, WhatsApp, TikTok, website, walk-ins and calls
  • Instant AI reply and student qualification (country, course, intake, budget, test scores)
  • Automatic counsellor assignment based on specialisation, workload and branch
  • Scheduled follow-up messages and AI-powered follow-up calls
  • Counsellor performance tracking for response times, conversions and active pipeline
  • Unified student record with full conversation history across all channels
Module 2

CMS (Consultancy Management System)

The operational backbone of your consultancy. Once a lead becomes a student, the CMS manages the entire relationship, including profiles, documents, payments, classes and daily operations across every branch.

  • Student records and profiles with full history
  • Counsellor assignment and workload balancing
  • Branch management, with multi-branch operations from one dashboard (CONFIRM)
  • Document collection and tracking, with upload via chat, expiry alerts and a checklist per country
  • Payment and fee management for consultancy fees, deposits, instalments and outstanding balances
  • Class and test-prep batch scheduling for IELTS, PTE and SAT batches with attendance tracking (CONFIRM)
  • Task management and reports, so you can assign tasks to counsellors, track completion and generate reports (CONFIRM)
Module 3

AMS (Application Management System)

Tracks the full application lifecycle from the moment a student decides on a university to the day their visa is approved. Every offer letter, deposit, visa stage and deadline is visible in one pipeline.

  • University and course database covering partnerships, entry requirements and intake dates (CONFIRM)
  • Application submission tracking that shows which universities, which courses and the current status
  • Offer letter management for received, conditional, unconditional and expired offers
  • Deposit tracking for university deposits, payment confirmations and refund status
  • Visa stage pipeline with configurable stages per country, drag-and-drop and deadline alerts
  • Country-specific deadline tracking for scholarship dates, intake windows and document cutoffs (CONFIRM)
  • Document checklists per country, with pre-built templates for Australia, UK, Canada, USA, Japan, Korea and more (CONFIRM)

How they work together

A student enquires on Instagram. The CRM captures the lead, the AI qualifies them and assigns a counsellor. The counsellor collects documents and manages payments in the CMS. When the student is ready to apply, the AMS tracks every university application, offer letter, deposit and visa stage, and all of it is linked to the same student record. The owner sees the full picture in one dashboard: how many leads came in, how many converted, how many applications are in progress and how many visas were approved.

Pricing and setup

Free setup by our team. Free for 14 days. Priced in NPR.

Pay with Nepali payment gateways. There are no hidden charges, and no card is needed to start.

Questions

Frequently asked questions

Anything else? Message us on WhatsApp or give us a missed call and our team will call you back.

What is Socify CRM and what does it do for a consultancy?
Socify CRM captures every student lead from Facebook, Instagram, WhatsApp, TikTok, your website, walk-ins and phone calls into one record. AI replies instantly, qualifies the student by asking about their target country, course, intake, budget and test scores, then assigns the lead to the right counsellor. It automates follow-ups and tracks counsellor performance.
What is the CMS (Consultancy Management System)?
The CMS is the operational backbone of your consultancy. It manages student records and profiles, counsellor assignments and workload, branch operations, document collection and tracking, payment and fee management, class and test-prep batch scheduling, and task management with reports.
What is the AMS (Application Management System)?
The AMS tracks the full application lifecycle: university and course applications, offer letters, deposits, visa stages, deadlines and document checklists per destination country. It gives you a visual pipeline from initial application to visa approval.
How do CRM, CMS and AMS connect?
They share one student record. A lead enters through the CRM, gets qualified and assigned. The CMS manages the student relationship, including documents, payments and classes. The AMS tracks their university applications and visa process. Data flows between all three so nobody has to re-enter information.
How does lead qualification work?
When a student enquires on any channel, the AI asks structured questions: which country they want to study in, what course they are interested in, their preferred intake, their budget, and their IELTS/PTE scores. The answers are saved to the student profile and used to route the lead to the best counsellor.
How does follow-up automation work?
You set follow-up rules. For example, you can send a WhatsApp message 24 hours after the first enquiry, then an AI call 48 hours later if no response. Socify App executes these automatically. If a counsellor is assigned but has not responded in time, the system escalates to a manager.
Can I track which counsellor and which lead source performs best?
Yes. The analytics dashboard shows conversion rates, response times and active pipeline per counsellor. You can also see which channels, such as Facebook, Instagram, WhatsApp or walk-ins, bring the most qualified leads and the highest enrollment rates.
How does document management work?
Students can upload documents directly through the chat. The system stores them against the student profile, tracks which documents have been received, which are missing and which are about to expire. You can set up document checklists per country so nothing is missed.
Does the visa tracking show all stages?
Yes. The AMS provides a pipeline with configurable visa stages. For example, these can be documents submitted, university offer received, deposit paid, visa application lodged, biometrics completed and visa decision. You can customise stages per destination country.
Can I manage multiple branches?
Yes. You can add branches, assign counsellors to branches and see per-branch performance in the dashboard. Leads can be routed to the nearest or most appropriate branch automatically. (CONFIRM)
Does Socify App work for IELTS and PTE institutes?
Yes. The CMS includes class and batch scheduling, student progress tracking and attendance. Institutes that also do consultancy get the full CRM and AMS on top. There is a dedicated detail page for IELTS and PTE institutes. (CONFIRM)
How much does Socify App cost for a consultancy?
Pricing is in Nepali Rupees (NPR) with Nepali payment gateways. Every plan includes a 14-day free trial and free setup by our team. Visit the pricing page for current plans, or message us on WhatsApp for a custom quote.
How long does setup take?
Our team sets up your account for free. Most consultancies are live within 1-2 working days. We connect your Facebook page, Instagram, WhatsApp number and website, import your existing student data if needed, and train your team.
Can I import my existing student data?
Yes. We can import student records from spreadsheets (Excel or Google Sheets) or from another CRM. Our team handles the migration during setup at no extra cost.

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