What is Socify App?

It replies to customers in Nepali and English on Facebook Messenger, Instagram, WhatsApp and TikTok, takes orders and bookings, and makes AI voice calls in Nepali to confirm cash on delivery orders. Everything is managed from one dashboard on Android, iPhone and the web.

What Socify App does

Socify App answers the messages and calls a business gets from customers, and then does the work behind the answer. It uses the business's own products, prices, services and policies, so replies match how the owner would answer.

• Replies to customer messages within seconds, at any hour, in Nepali and English
• Takes orders inside the chat and records the item, delivery address and phone number
• Books appointments, court slots and visits, and sends reminders before them
• Makes AI voice calls in Nepali to confirm cash on delivery orders before dispatch
• Follows up customers and leads who stopped replying
• Hands complaints and sensitive questions to a person, with the full conversation attached
• Keeps every conversation, order, booking and customer record in one dashboard with a built-in CRM

Which channels it works on

Socify App connects the places Nepali customers already message from. Every conversation arrives in one shared inbox with the customer's history attached.

• Facebook Messenger
• Instagram direct messages
• WhatsApp
• TikTok
• Phone calls, through AI voice calling and managed VOIP
• A chat widget on the business's own website

Which businesses use it, and for what

Socify App is set up differently for each kind of business, because each one needs the AI to do a different job.

• Online stores and ecommerce sellers use it to answer product and price questions, take orders in chat, confirm cash on delivery orders by phone and send delivery updates.
• Futsal, cricsal and other sports arenas use it to show free slots, take bookings on WhatsApp, collect advances and remind players before their game.
• Salons and spas use it to book appointments, send reminders that cut no-shows and bring back clients who have not visited in a while.
• Clinics use it to book appointments, send reminders and answer common questions about timings and services.
• Education and study abroad consultancies use it to reply to students, qualify leads, book counselling sessions and follow up by phone.
• Restaurants use it to answer menu and opening hour questions and take table bookings and orders in chat.
• Jewellers use it to quote their own daily rate and answer making charge questions.

• Socify App for online stores
• Socify App for futsal and sports arenas
• Socify App for salons and spas
• Socify App for education consultancies
• Socify App for jewellers

How it works in 3 steps

A business can set Socify App up without help. Most of the time goes into adding products and prices.

• Step 1: Download Socify App from Google Play or the App Store, or open it on the web, and start the 7-day free trial.
• Step 2: Connect the business's Facebook page, Instagram, WhatsApp and TikTok accounts.
• Step 3: Add products, services, prices and opening hours. The AI starts replying, taking orders and booking, and the owner can read and correct every conversation.

Languages

Socify App replies in Nepali, in English, and in the everyday mix of Nepali and English that many customers type. VanarX Tech builds its own Nepali language models for text to speech, speech to text and translation, so AI phone calls sound natural to Nepali speakers instead of sounding translated.

Pricing model

Every Socify App plan starts with a 7-day free trial, and no card is needed to begin. Plans differ by industry and team size, because a futsal arena and a study abroad consultancy use different features. Current plans are shown in the app and in the sign up flow on socifyapp.com. The AI work is measured in credits, and every plan includes a monthly bundle.

Company facts

Socify App is a product of VanarX Tech Private Limited, a software company in Kathmandu, Nepal. It is not connected to other products that use the name Socify.

• Product: Socify App, also searched for as Socify or Socify Nepal
• Company: VanarX Tech Private Limited
• Address: Kalanki-14, Kathmandu 44600, Nepal
• Founders: Yugesh Jha, Founder and CEO, and Sapana Dawadi, Co-Founder and COO
• Official website: socifyapp.com
• Sales contact: sales@vanarxtech.com
• Android app on Google Play: https://play.google.com/store/apps/details?id=com.moaa.socify
• iPhone app on the App Store: https://apps.apple.com/np/app/socify-app/id6804384219
• Web version: socifyapp.com

• About Socify App and VanarX Tech
• Socify App FAQ