Socify- Channel
- Test
- Blood test
- Request
- Report is late
- Ticket
- #T-208, resolved
AI with staff approval, built in Nepal Copilot: AI and your team together
The AI drafts every reply and your team approves it before it is sent.
- 14-day free trial
- Free setup by our team
- Priced in NPR
Rameshvia WhatsApp · Socify AI replying
WhatsApp- A patient asks City Care Clinic about a late lab report.
- Copilot opens a ticket, routes it to the lab and gives staff one button.
- Copilot drafts the reply and Sarita approves it before it is sent.
- The patient is updated the moment staff approve.
- A parent asks Hillside School for a fee receipt.
- Copilot opens a ticket for accounts, and one button sends the receipt.
- Copilot drafts each reply and Bishal approves it before it goes out.
- The parent gets the receipt in the same chat, with no phone calls.
See it work
What your customer sees, and what happens behind it
The phone shows the conversation. The dashboard shows what Socify App does at the same moment.
Rameshvia WhatsApp · Socify AI replying
WhatsApp- A patient asks City Care Clinic about a late lab report.
- Copilot opens a ticket, routes it to the lab and gives staff one button.
- Copilot drafts the reply and Sarita approves it before it is sent.
- The patient is updated the moment staff approve.
- A parent asks Hillside School for a fee receipt.
- Copilot opens a ticket for accounts, and one button sends the receipt.
- Copilot drafts each reply and Bishal approves it before it goes out.
- The parent gets the receipt in the same chat, with no phone calls.
01
The AI prepares, your staff decide
The assistant reads the request, works out what it is about, gathers the customer's history and drafts the response. Your officer reviews it, adjusts anything, and sends. The effort is automated; the judgement is not.
02
Tickets, routed to the right person
Each request becomes a ticket with an owner and a status. The AI routes it by what it actually is, not by a menu the customer guessed at, and the customer is updated automatically once it is resolved.
- Tickets created from chats, calls and messages automatically
- Routed by department, skill or working hours
- Resolved by your staff with one-tap action buttons
- Customer updated the moment it is done, on the channel they used
03
A full audit trail
Every action is recorded: what the AI suggested, what your officer changed, who approved it and when the customer was told. Regulated businesses can show exactly what happened.
Pricing and setup
Free setup by our team. Free for 14 days. Priced in NPR.
Talk to us about running Copilot in your organisation.
More features
Everything else Socify App does
Instant AI replies on every channelSocify App answers Facebook, Instagram, WhatsApp and TikTok messages instantly in your own words, day and night, and hands a person anything it should not.Orders and payments, taken in the chatTurn a chat into a paid order. Socify App confirms the item, captures the address, collects payment and books delivery without moving the customer to a form.Bookings that happen in the conversationLet customers book a slot in the same chat they asked in. Socify App checks availability, holds the slot, takes a deposit and sends reminders automatically.AI that makes and answers phone callsSocify App makes and answers phone calls in any language, including natural Nepali-English, to confirm orders, chase leads and answer questions day or night.Managed VOIP on your own linesManaged VOIP on your own SIP lines with WebRTC calling, IVR menus, a missed call service, recording and transcription, all connected to your customer records.A CRM that fills itself inEvery chat and call becomes a contact with history. Socify App scores leads, moves deals along a pipeline your team can see, and reminds you to follow up.MOAA white label reseller platformSell an AI assistant under your own brand. MOAA is the white-label reseller platform behind Socify App, with your logo, your pricing and your customers.Nepali AI language modelsOur own Nepali AI models handle text to speech, speech to text, translation and dubbing, so your assistant sounds natural to Nepali-speaking customers.
Let AI answer your customers today
Free setup by our team. 14-day free trial. No credit card required.