Futsal Court Booking System in Nepal

Futsal has become one of the most played sports across Nepal, with venues in every neighbourhood fielding dozens of booking requests daily. Phone calls come in back-to-back during peak hours, WhatsApp messages pile up, and Facebook DMs go unanswered when staff are busy managing games on the ground.

Every missed message is a missed booking. Customers who do not get a quick reply simply move on to the next venue. With Socify App handling the conversation, every enquiry gets an instant response, whether it arrives at 6 AM or midnight, so your courts stay fully booked without anyone glued to a phone screen.

Define your court schedule with flexible time blocks for early morning, morning, afternoon, evening, and night, each with its own pricing and duration. The AI maintains a live view of every slot across all your courts, so when a customer asks about availability, the answer is always accurate and up to date.

When a slot is booked, it is instantly removed from the available list. No double bookings, no awkward phone calls to tell someone their slot was already taken. If a cancellation opens up a slot, it goes right back into the pool and the AI can offer it to the next person who asks.

The entire booking flow happens inside a natural conversation. A customer messages asking if there is a court free tomorrow evening. The AI checks availability, presents the open slots, lets the customer pick one, shares payment instructions if advance payment is required, and sends a confirmation. All of this happens without any human intervention.

It works across WhatsApp, Facebook Messenger, Instagram DM, TikTok, and even incoming phone calls. The AI speaks Nepali, English, or a mix of both, matching however the customer communicates. Returning customers are recognised, making repeat bookings even faster.

Automatic reminders are sent before each booking, and the timing and channel are up to you. A message two hours before game time, or a morning reminder for an evening slot, helps reduce no-shows and keeps your schedule running smoothly.

When a customer needs to cancel, the AI handles it according to your cancellation policy, whether that means a full refund, partial refund, or credit for a future booking. Freed-up slots become available again immediately, giving other customers a chance to book them.

For repeated no-shows, the system flags the customer so you can decide how to handle future bookings from them. You can require advance payment, add a waitlist buffer, or apply whatever policy works for your venue.

The AI guides customers through your payment process during the booking conversation. Share bank transfer details, mobile wallet numbers, or QR codes, using whatever payment methods you accept. Once the customer confirms payment, the booking is locked.

You can set different prices for peak and off-peak hours, weekdays and weekends, or special rates for regular customers. All pricing is displayed in NPR so there is no confusion. The monthly Socify App subscription is also priced in NPR with free setup and no hidden fees.